Refund policy
Thank you for shopping with The Bookstore Thrift Store. We want you to be satisfied with your purchase. Please review our refund and return guidelines below.
1. Business Information
Store Name: The Bookstore Thrift Store
Website: thebookstoret.com
Email: mail.thebookstorethrift@gmail.com
Phone: +1 816-531-5485
Mailing Address:
3922 Troost Ave
Kansas City, Missouri 64110
United States
2. Eligibility for Returns
We accept returns under the following conditions:
Return requests must be made within 14 days of delivery.
Items must be returned in the same condition as received.
The item must not show additional damage beyond its original condition.
Because we sell used books, normal wear and minor imperfections are expected and are not considered defects.
3. Non-Returnable Items
We may refuse returns for:
Items returned after the 14-day return period.
Items damaged due to misuse.
Clearance or final sale items (if applicable).
4. How to Request a Return
To initiate a return:
Email us at mail.thebookstorethrift@gmail.com
Include your order number and reason for return.
Wait for return instructions before sending the item back.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Original shipping fees are non-refundable unless the return is due to our error.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
Contact us within 7 days of delivery.
Provide photos of the item and packaging.
We will arrange a replacement or refund if approved.
7. Refund Processing
Once we receive and inspect the returned item:
Approved refunds will be issued to the original payment method.
Refunds may take 5–10 business days to appear, depending on your bank or payment provider.
8. Exchanges
If you would like to exchange an item, please contact us. Exchanges are subject to product availability.
9. Contact Information
If you have any questions about our Refund Policy, please contact us:
Email: mail.thebookstorethrift@gmail.com
Phone: +1 816-531-5485
Mailing Address:
3922 Troost Ave
Kansas City, Missouri 64110
United States